Covid impact on eCommerce websites and how to manage it in the Time Series Forecasting model

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Working on Time Series model and noticed that due to covid impact, the trend is incorrectly going negative.

Option to mitigate it:

  1. Dump 2020 data and start forecasting from 2021 data only. It can be a short term solution.
  2. Add a adjusting factor to adjust page views in 2019. Make sure that covid impact is mitigated
  3. Create synthetic data for 2020.

Will provide more details once I start working on solution

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neelam singhal